LICENSE AGREEMENT (PUBLIC OFFER)
This License Agreement (Public Offer) (hereinafter referred to as the "Agreement" or "Offer") governs the rights and obligations of the Licensee (hereinafter the "User") and the Licensor (hereinafter the "Administrator") in relation to the use of the "Ilumee" application, exclusively within the territory of the Republic of Kazakhstan.
This Offer is addressed to an indefinite number of individuals and constitutes a public offer in accordance with Clause 5 of Article 395 of the Civil Code of the Republic of Kazakhstan.
This Offer is concluded in a specific manner: by accepting the terms of this Offer, which contains all its essential conditions, without the necessity of signatures from the parties. The Offer has the legal force of a contract pursuant to Article 394 of the Civil Code of the Republic of Kazakhstan and is deemed equivalent to a contract signed by both Parties.
The User’s acceptance of this Offer in accordance with Clause 1 of Article 396 of the Civil Code of the Republic of Kazakhstan shall be deemed to occur upon the User’s registration in the "Ilumee" application or by beginning actual use of the application.
The information provided on the website https://ilumee.ai defines the terms and conditions for using the application and also regulates the rules for utilizing its features by any individual.
By installing the "Ilumee" mobile application on your device, you unconditionally agree to all the terms, conditions, and information published on the Website, including but not limited to this Offer and the Privacy Policy.
This Offer is published on the Internet at: https://ilumee.ai
If you do not agree with the terms of this Offer or the Privacy Policy, or do not wish to comply with them, do not install the mobile application, and immediately delete it or any part of it from your device and cease using the application. If, for any reason, you disagree with the above terms, it is your obligation to remove the application from your device. Otherwise, you will be deemed to have unconditionally accepted all the terms and information provided.

1. DEFINITIONS
1.1. The following terms shall be used in this Offer: a. Service – the software (computer program) of the "Ilumee" website and mobile application used for User interaction.
b. Website – the online resource available at https://ilumee.ai.
c. Mobile Application – the "Ilumee" mobile application, including current and future versions for iOS and Android platforms.
d. User – an individual over the age of 18 or a legal entity who has completed the registration procedure in the Service.
e. Account – a set of secure pages within the Service, created during User Registration, through which the Service and interactions are accessed. The User gains access via login and password.
f. Registration – the act of completing and submitting the registration form by the User, providing necessary details as specified in Section 6, including login, password, and personal data, and giving consent to the processing and/or cross-border transfer of personal data by the Administrator or authorized third parties in accordance with the Privacy Policy.
g. Login and Password – a unique set of characters created by the User during Registration, intended to access their Account. The login refers to the User's mobile phone number; the password is a code received via SMS after login.
h. Administrator – employees of Ilumee LLP, acting as a Party to this Offer, who provide access to the Service and handle User complaints and feedback directly or with third-party support.
i. Non-exclusive License – a non-exclusive, royalty-free (or, in some cases as specified in the Offer, fee-based) right to use the Service as outlined in this Offer. The license is granted for the territory defined in Clause 2.6.
j. Agent – a User that is a legal entity or individual entrepreneur offering and delivering their goods, products, and services.
k. Promoter – a User that is a legal entity or individual entrepreneur publishing events and campaigns to other users of the Service.
1.2. Terms not defined in this section shall be interpreted in the context and meaning of this Agreement. In the absence of such context, civil legislation and business customs of the Republic of Kazakhstan shall apply.

2. GENERAL PROVISIONS
2.1. The Administrator provides access to the Service through a personal computer and/or mobile devices currently existing or developed in the future.
2.2. The User acknowledges and agrees that the Service may contain advertising, which is a necessary condition for its use. The User consents to receiving advertisements, including SMS and other forms of promotional messages from both the Administrator and authorized third parties.
2.3. The User guarantees that the data provided during Registration is current and accurate. In the event of false information, the User may face consequences such as suspended access, account blocking, and legal responsibility under the laws of the Republic of Kazakhstan.
2.4. The Administrator may track User activity within the Service and use this information to display targeted advertisements. This information is treated as confidential and is not disclosed.
2.5. The Administrator may set additional requirements and restrictions for User Registration and use of the Service features.
2.6. Unless otherwise explicitly permitted, you may not, without prior written consent from the Administrator:
(i) Use, modify, integrate, or create derivative works of the Application or Website;(ii) Sell, license, lease, assign, transfer, pledge, or sublicense any rights granted under this Agreement;(iii) Copy or distribute the Application or Website to third parties;(iv) Publish results of comparative analysis for use in competing software;(v) Decompile, disassemble, reverse engineer, or attempt to extract the source code.3. SUBJECT OF THE OFFER
3.1. Under the terms of this Offer, the Administrator grants, and the User accepts, a personal, non-exclusive, non-transferable, limited, and revocable license, without the right to sublicense, to use the Service in accordance with the terms set out in this Offer. Any individual who does not agree with the terms of this Offer shall not be entitled to register in the Service or use its functionality.
3.2. This Offer governs the use of the Service and establishes the rights and obligations of the Administrator and the Users. The provisions of this Offer are binding for all Users and also apply to relationships affecting the rights and interests of third parties who are not Users of the Service but whose rights and interests may be affected by User activity within the Service.
3.3. This Offer is a public and open document. The Administrator may amend and/or supplement this Offer unilaterally without prior notification or consent from the User. The current version of the Offer is published online at: https://ilumee.ai
The Administrator recommends that Users regularly check the Offer for changes or additions. Continued use of the Service after changes or additions implies the User's full acceptance of the updated Offer.
3.4. This Offer, as well as any changes and additions to it, become effective upon their publication on the Website as specified in Clause 3.3. The User has the right to reject such changes or additions, which will be considered a refusal to continue using the Service.
3.5. Territorial Scope of the License – Republic of Kazakhstan.
3.5.1. Depending on the User’s region, certain features of the Service may be unavailable or restricted. If a particular feature is not explicitly available to a User, that feature is deemed inaccessible. Bypassing such restrictions using technical or software means is prohibited. Provisions of this Offer regarding inaccessible features shall not apply until such features become explicitly available to the User. Information on regional availability may be requested via the Service.
3.6. License Duration – The license is valid for the term of this Offer as specified in the relevant section.
4. STATUS OF THE SERVICE
4.1. All intellectual property rights related to the Service (including software, trademarks such as "Ilumee", domain names like ilumee.ai, etc.) are owned by the Administrator through agreements, licenses, and certificates. The Administrator provides access to the Service under the conditions of this Offer and other applicable documents.
4.2. The Administrator does not provide any services other than access to the functionality of the Service.
4.3. Under the non-exclusive license, the User may access and use the Service via the Website and/or mobile application "Ilumee".
4.4. The Service is not a courier, seller, or product manufacturer. It functions solely as an internet aggregator enabling Users to interact.
4.5. Users of the Service guarantee not to use, access, download, or register the Ilumee application within the territories of the European Union (EU) or the European Economic Area (EEA), nor to input personal data for registration in those regions.
4.6. Users also guarantee compliance with data protection regulations (e.g., GDPR) if targeting European audiences.
5. RIGHTS AND OBLIGATIONS OF THE ADMINISTRATOR
5.1. All inquiries, suggestions, and complaints from individuals or entities related to this Offer or the Service shall be directed to the Administrator’s email specified in Clause 11.4 of this Offer.
5.2. In managing and developing the Service, the Administrator shall be guided by the laws of the Republic of Kazakhstan, this Offer, the Privacy Policy, and any other internal documentation adopted to regulate the provision of functionalities.
5.3. Nothing in this Offer grants Users or third parties the right to use the Administrator’s trade names, trademarks, domain names, or other intellectual property.
5.4. The Administrator shall maintain the performance of the Service and restore operability in the event of technical failures. The Administrator is not liable for temporary interruptions or resulting data losses.
5.5. The Administrator is not responsible for User violations of this Offer. Upon receiving reports of violations, the Administrator may:
Modify or delete content posted by Users;Restrict or terminate User access to the Service or any of its parts, with or without notice;Take such actions without liability for any harm caused.5.6. The Administrator is not liable for User interactions, content accuracy, or for being a party in User or third-party disputes, including disputes with government authorities.
5.7. The Administrator is not a consumer protection body under the Law of the Republic of Kazakhstan "On Protection of Consumer Rights" and does not handle claims from Users under that law.
5.8. The Administrator may send notifications or marketing messages via SMS or other communication channels.
5.9. The Administrator may charge a license fee as part of this Offer. Details on payment and terms are provided within the Service.
5.10. The Administrator and/or its authorized parties may block User access at any time without notice in case of suspected violations.
5.11. The Administrator is not obligated to provide support, maintenance, updates, or new versions of the App but may do so. Users consent to automatic updates and accept that the terms of this Agreement apply to them.

6. REGISTRATION IN THE SERVICE AND USER STATUS. PERSONAL DATA
6.1. Registration in the Service is voluntary and free of charge, carried out via the Internet at https://ilumee.ai or within the Ilumee mobile application. During registration, the User may provide their email address.
Registration is considered complete once the User fills out and submits the Registration Form to the Administrator. Some fields or documents may be mandatory. After submitting the form, the User receives a confirmation message from the Service on their mobile phone. By registering, the User also agrees to the Privacy Policy and consents to the processing of personal data and to receiving promotional messages.
6.2. The Login and Password entered by the User during registration are considered sufficient and necessary credentials for accessing the Service.
The User’s acceptance of the Privacy Policy and consent to data processing are mandatory parts of the registration process.
6.3. The User acknowledges that the data they provide may be publicly available to other Users and are processed in accordance with the applicable personal data protection laws of the Republic of Kazakhstan and the Service’s Privacy Policy.
6.4. The User understands and agrees that, due to system failures, technical malfunctions, or third-party actions (including but not limited to viruses or hacking), the data posted on the Service may become accessible to unauthorized persons. The User agrees not to make any claims against the Administrator in such events.
6.5. The User grants the Administrator the following rights:
a) To transmit account data through the Service to an unlimited number of recipients, including over the Internet;b) To use account and statistical data for displaying targeted advertisements;c) To send updates and service announcements from the Administrator and/or its partners;d) To provide personal data to government authorities upon lawful request;e) To perform other actions described in the Privacy Policy.6.6. The User has the right to change their registration data at any time via their personal account.
6.7. Users represent and warrant that they have full legal capacity to enter into and comply with this Agreement, including fulfilling any financial obligations arising from it.
6.8. By submitting data and accepting this Offer, the User consents to the processing of that data by the Administrator in accordance with the Offer and the Privacy Policy. The data may be displayed in the User’s profile and be accessible via the functionality of the Service (subject to change at the discretion of the Administrator). The User also agrees to the transfer of their data to third parties for purposes such as operating the Service, partnership integrations, or related technical needs.
6.9. The purpose of processing User personal data is to grant the User a non-exclusive license for using the Service and its features; to provide information about promotions conducted by the Administrator or its partners; to deliver targeted advertisements and other online content; to conduct statistical research and analyze data. The data is processed from the time of registration until the deletion of the User’s account. Account deletion is performed upon a written request sent to the address specified in Section 11.4 of this Offer.
6.10. The Administrator implements organizational and technical measures to protect Users' personal information from unlawful access, destruction, modification, copying, distribution, or other unauthorized actions. However, absolute security cannot be guaranteed. Users are responsible for keeping their account credentials private and are encouraged to change passwords regularly.
6.11. Users are solely responsible for the accuracy and legality of the information they provide during registration and bear responsibility before the Administrator, other Users, third parties, and government authorities.
6.12. The Administrator does not verify the legal capacity of Users during registration. If the Administrator has reason to believe a User has violated the terms of registration, it may suspend or terminate the User’s account at its sole discretion.
6.13. The Administrator bears no responsibility for information provided by the User if it has been voluntarily shared with third parties.
6.14. Users are prohibited from posting content that contains:
6.14.1. Obscene language or pornography;6.14.2. Threats or incitement to violence or illegal activity;6.14.3. Violence, racial/ethnic/religious hatred, or related content;6.14.4. Nazi symbols or propaganda;6.14.5. Instructions for criminal activity;6.14.6. Defamation, insults, or violations of others' privacy;6.14.7. Advertising or sale of alcohol, narcotics, or prohibited items;6.14.8. Extremist material;6.14.9. Drug promotion;6.14.10. Illegal content;6.14.11. Fraud-related materials or scams;6.14.12. Signs of unlawful business;6.14.13. Copyright infringement;6.14.14. Political propaganda — Users must remain neutral toward political events and figures;6.14.15. Third-party personal data;6.14.16. Any other material prohibited by the laws of the Republic of Kazakhstan.6.15. The User agrees to comply with all applicable tax laws and is solely responsible for declaring and paying any applicable taxes resulting from use of the Service.
6.16. The User agrees to comply with the laws of the Republic of Kazakhstan and accepts full liability for any violation of this Offer or national legislation.
6.17. The User confirms that, when uploading or transmitting any material via the Service, they shall make no claims against the Service or its Administrator and that all responsibility for such material lies with the User
7. LIABILITY AND LIMITATIONS
7.1. A Party that violates its obligations under this Offer must immediately remedy the violation or take steps to mitigate its consequences.
7.2. The User utilizes the Service’s functionality at their own risk. The Administrator shall bear no liability for the Service’s fitness for any particular purpose.
The Service is provided "as is" in accordance with internationally accepted practices. This means the Administrator is not liable for issues arising during installation, updating, support, or operation of the Service (including incompatibility with other software, hardware, or drivers), or for any discrepancy between the User’s expectations and the actual results.
The User accepts full responsibility for any adverse consequences related to incompatibility or conflicts between the Service and other software installed on their device.
The Service is not intended for use in life-critical systems or hazardous environments where failures could threaten life or cause substantial damage.
7.3. In any event, the Administrator’s liability shall be limited to a maximum of 10,000 KZT (ten thousand Kazakhstani tenge).
7.4. The User is solely responsible for keeping their login and password confidential and for any losses arising from unauthorized use.
7.5. Information obtained through the Service may not be disclosed or transferred to third parties.
7.6. The User agrees to comply with the laws of the Republic of Kazakhstan and assumes full responsibility for any breach of this Offer or local legislation.
7.7. Under no circumstances shall the Administrator be liable for the actions (or inactions) of Users or third parties, or for any force majeure circumstances that result in moral, material, or physical harm—even if such events could have been foreseen or prevented.
The Administrator shall not be a party to any dispute between Users or between Users and third parties/government agencies.
The Administrator bears no liability—whether under contract, tort (including negligence), or otherwise—for any damages or losses (including indirect, incidental, consequential losses, loss of revenue, profits, business reputation, data, or documentation) suffered as a result of using the Service, even if informed of such risks.
7.8. Users agree to comply with the laws of the Republic of Kazakhstan and acknowledge that they may bear civil, administrative, or criminal liability for violations of this Offer or local laws.
7.9. Users understand and agree that the Administrator does not provide delivery services or other services such as selling goods.
7.10. The Administrator bears no responsibility for transactions, agreements, or disputes between Users. It will not compensate for damages, losses, or lost profits arising from improper conduct during agreement execution.
7.11. Under no circumstances shall the Administrator be liable for harm to the life or health of Users or third parties in connection with any User agreements.

8. COOKIES
8.1. When using the mobile version of the Service, the Administrator may employ an industry-standard technology called "cookies" that stores certain data on your device. Cookies allow automatic login for registered Users.
Most devices allow you to block, delete, or notify you when cookies are used. However, doing so may limit your ability to interact with some features of the Service.
8.2. Cookies sent to the User’s device and software may be used by the Administrator to:
Provide personalized services;Deliver targeted advertising;Conduct statistical analysis and research;Improve overall service quality.
9. TERM AND TERMINATION OF THE OFFER
9.1. This Offer becomes effective upon acceptance and remains in force until terminated by either Party.
9.2. As a public offer under Kazakh civil law, the User may revoke their acceptance at any time by sending a written notice to the Administrator’s email. Upon such revocation, the Offer is considered terminated within 5 (five) business days.
9.3. This Offer may be terminated early:
9.3.1. By mutual agreement of the Parties;9.3.2. By the Administrator, unilaterally and out of court, in case of a breach by the User;9.3.3. By the Administrator, unilaterally and out of court, in case of copyright infringement by the User, without refund of any paid funds (if applicable).
10. FORCE MAJEURE
10.1. Force majeure, as described in Clause 2 of Article 359 of the Civil Code of the Republic of Kazakhstan, releases the Parties from liability. These include but are not limited to: declared or undeclared war, government acts, civil unrest, epidemics, blockades, road closures, strikes, natural disasters, fires, floods, earthquakes, etc.
10.2. Affected Parties must promptly notify the other Party by phone, email, SMS, or messenger regarding the occurrence and expected duration of the force majeure event and how it impairs performance.
10.3. If properly notified, the performance of the affected Party’s obligations shall be postponed for the duration of the force majeure. If no notification is provided, the Party may not later rely on force majeure as a defense.

11. DISPUTE RESOLUTION
11.1. All disputes under this Offer shall be resolved through negotiation. Pre-litigation settlement is mandatory. The User must submit a written complaint to the Administrator at the email specified in Clause 11.4. The Administrator must respond within 30 calendar days.
11.2. If no agreement is reached, disputes shall be resolved in court under the laws of the Republic of Kazakhstan, at the Administrator’s place of registration.
11.3. All official requests from state authorities must be directed to the email address listed below.
11.4. Contact: info@ilumee.ai
12. MISCELLANEOUS PROVISIONS
12.1. The User shall interact with the Administrator solely via the contact details provided in this Offer.
12.2. Users who interact with each other via the Ilumee Service enter into agreements in accordance with the Civil Code of the Republic of Kazakhstan through electronic messaging within the Service.
12.3. All licensing relationships arising from this Offer are governed by the laws of the Republic of Kazakhstan.
12.4. The User shall be fully liable, at their own expense, for any harm caused to other Users, third parties, or their property.
12.5. The Administrator is under no obligation to store User data (including database records, statistics, etc.) and reserves the right to delete such data at any time.
12.6. By using the Service, and in accordance with the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V "On Personal Data and Their Protection", Users consent to the processing of their personal data, which may include: full name, photo, gender, date of birth, and contact phone numbers.
The Administrator is authorized to perform all necessary actions with personal data to fulfill this Agreement, including: collection, systematization, accumulation, storage, updating, use, anonymization, blocking, and destruction.
This also includes entering such data into electronic databases, registers, and reporting forms, and transmitting it via electronic means while ensuring protection against unauthorized access. All data will be processed by individuals who are bound by professional confidentiality obligations.
12.7. The User has the right to withdraw their consent to data processing by sending a written request to the Administrator's email address provided in this Offer.

13. ADMINISTRATOR CONTACT INFORMATION
All inquiries, complaints, and suggestions regarding the quality of the Service may be submitted to:
📧 Email: info@ilumee.ai


14. CLASS ACTION WAIVER
14.1. By voluntarily accepting this Agreement, you agree that, to the fullest extent permitted by applicable law, any legal or arbitration proceedings related to this Agreement shall be conducted solely on an individual basis.
No claims shall be brought as part of a class action, consolidated claim, or representative claim on behalf of third parties.
No arbitration or court decision shall have preclusive effect on claims or disputes involving persons who were not parties to the proceedings.
This means:
You agree not to assert claims as a plaintiff or class member in any class, consolidated, or representative action.The Parties agree that no arbitrator or court may combine claims of more than one person or preside over any class, consolidated, or representative proceeding—unless all Parties explicitly consent otherwise.The Parties agree that decisions or rulings in individual cases may only affect the party involved and may not be used to resolve disputes of other parties.14.2. By accessing our website, downloading, or using the Ilumee application, you agree that the laws of your country of residence (without regard to conflict of law principles) shall apply to these Terms and to any disputes arising between you and us.
14.3. The User confirms that:
a) they have fully read the terms of this Agreement;
b) they fully understand the content of the Agreement;
c) they understand the significance and consequences of their actions in accepting this Agreement.